Customers behave just the way you want them to!
Our Spotlight platform provides much more than CRM only can offer. Spotlight platform covers additional possibilities regarding marketing and interaction with customers.
We know that the future lies in a comprehensive loyalty program that inspires, attracts and recruits new customers while personalized benefits make the existing ones return and repeat their purchases.
An exceptional Customer Data, Loyalty & Engagement solution takes a short cut to your sales goals.
Take this chance and entrust the profitability to a proven and largely certain strategy that yields results.
Customers care about each coin they spend while each transaction matters to you
Kristina Nešić
Igor Urošev
Jelena Božinovska
It motivates them to spend more!
This way, a comprehensive Loyalty, Customer & Engagement platform plays the vital role in establishing a strong emotional relationship between the company and its customers placing additional value and bringing benefits to members.
Our loyalty program gives companies a possibility to show a genuine care for their regular customers. With a personalized approach, loyalty program supports the loyalty of customers and diminishes the likelihood of their leaving and choosing other competitive brands.
Loyalty monitors and tracks the habits of your customers assisting you in crafting recommendations and offers that align with their sphere of interests.
Integrated with automated marketing tools, Spotlight Customer Data, Loyalty & Engagement platform enables sending timely and relevant messages via different communication channels.
It provides an insight into a precise analytics as well as the possibility to integrate the loyalty program into your e-commerce business for an easier access and greater interactivity.
Our platform significantly increases the number of conversions in many various ways using RFM and Customer Behavioral principles, incentive awards and personalized experience.
Our platform generates all customer data and offers endless possibilities for their segmentation. It contributes greatly to allocation of resources optimally and reduces the possibility of wasting them.
A platform as this one is equally convenient for both online and in-store retail shops in the process of establishing a long-term loyalty and ensuring business certainty.